"Providing support and training to help those living with dementia"


For more information on health communications, free tools and resources, visit our health communications website.

Health Communications Training

Effective communication between health care providers and patients is one of the most important elements for improving patient satisfaction, adherence and health outcomes. Yet many health care professionals never receive training in effective health communication. Changes in care delivery, including patient-centered medical homes, accountable care organizations and meaningful use requirements, require patient engagement as well as enhanced communication between care providers, patients and families. New communication strategies, including motivational interviewing and shared decision-making, are showing promising results in improving the quality of care.

Are you looking for training opportunities to enhance your health communications skills?

Doug Seubert, health communications specialist and consultant, provides training in health communications for health care professionals, as well as health care consumers. Contact us for more information.

Health communications training topics for health care professionals include:

  • Adherence: health communication strategies to improve medication-taking and promote healthy behaviors
  • Cultural competency: being respectful of and responsive to the health beliefs, practices and cultural needs of diverse patients
  • Health literacy: tools for improving communication and helping patients understand
  • Meaningful use of health information
  • Motivational interviewing
  • Patient activation: engaging patients in their care
  • Patient-centered medical homes: meeting the communication criteria
  • Plain language: clearly communicating health information
  • Shared decision-making
  • Other topics are available: contact us and let us know what you need

Health communications training topics for health care consumers include:

  • How to talk with your doctor
  • How to get the most out of you medical appointments
  • Making health decisions
  • Patient-centered medical homes: a better way to get the care you need
  • Questions are the answer: learn about the types of questions you should ask during medical appointments
  • What did the doctor say?: understanding health information
  • You are the most important member of your health care team!
  • Other topics are available: contact us and let us know what you need 

Health Communications Links

Improving Interpersonal Communication Between Health Care Providers and Patients - Reference Manual (Healthcare Improvement Project)

Improving Patient-Provider Communication - Video Series (The Joint Commission)

Online Patient-Provider Communication Tools: An Overview (California HealthCare Foundation)

More . . .

Please see our health communications resources and toolkits on our health communications site. (The site is currently under construction).



© Advantage Consulting Services, LLC doug@advantageconsultingservices.org