"Providing support and training to help those living with dementia"


For more information on health communications, free tools and resources, visit our health communications website.

Health Literacy Training and Services

Click here to get more information about our new
Free Health Literacy Trainings

Health literacy, defined by the Institute of Medicine, is "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions." Health literacy includes the ability to understand instructions on prescription drug bottles, appointment slips, medical education brochures, doctor's directions and consent forms, and the ability to negotiate complex health care systems. Health literacy is not simply the ability to read. It requires a complex group of reading, listening, analytical, and decision-making skills, and the ability to apply these skills to health situations.

Training in health literacy is essential for anyone working in health information and services. Whether you are new to health literacy, need a refresher, or want to get your entire staff trained, Advantage Consulting Services can help you develop and deliver the right training opportunities.

Doug Seubert, health communications specialist and consultant, provides training in health literacy for health care professionals, as well as health care consumers. Contact us for more information.

Need help writing health information that is easy to read and understand? Advantage Consulting Services offers health writing, editing and proofreading services, as well as trainings in readability and plain language (see below). Contact us and let us know how we can help!

Health literacy training topics for health care professionals include:

  • Ask Me 3: implementing it in your practice
  • Health literacy: what is it and why is it important
  • Health literacy: impact on health outcomes
  • Health literacy: measurement and screenings
  • Health literacy and patient activation
  • Health literacy: universal precautions toolkit
  • Helping your patients understand: strategies for improved communication
  • Plain language: clearly communicating health information
  • Readability: making health information easy to read and understand
  • Readability testing: tips and tools
  • Teach back method: checking for understanding
  • Other topics are available: contact us and let us know what you need

Health literacy training topics for health care consumers include:

  • Ask Me 3: three important questions to ask your doctor
  • Health literacy: what is it and why is it important
  • Questions are the answer: learn about the types of questions you should ask during medical appointments
  • What did the doctor say?: understanding health information
  • Other topics are available: contact us and let us know what you need 

Health Literacy Links

Free Health Literacy Training (CDC)

Quick Guide to Health Literacy (U.S. Department of Health and Human Services)

Quick Guide to Health Literacy and Older Adults (U.S. Department of Health and Human Services)

More . . .

Please see our health literacy resources and toolkits on our health communications site. (The site is currently under construction).



© Advantage Consulting Services, LLC doug@advantageconsultingservices.org